Accessibility Statement

Accessibility Statement
This statement applies to content published on the domain: www.thomann.it
It does not apply to other content or websites published on any subdomains. These websites and their content will have their own specific accessibility statements.
This website is operated by Thomann on behalf of all Thomann institutions. It is designed to be used by as many people as possible, including people with disabilities.
You should be able to:
  • Zoom up to 200% without any problems
  • navigate most of the site using only the keyboard
  • Navigate most of the site using a modern screen reader and voice recognition software (on your computer or phone)
This website is designed to conform to the technical standard for websites and mobile apps , EN 301 549 v.3.2.1 . This standard closely follows level "AA" of the Web Content Accessibility Guidelines (WCAG) version 2.1 .
Compliance status
This website is partially compliant with the technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA . For more details, see the ' Inaccessible Content ' section.
The website is continuously manually checked for barriers by external accessibility experts and is also scanned in real time with Eye-Able® Audit testing software to ensure long-term compliance with WCAG and applicable national standards.
Preparing this statement
This statement was prepared on April 17, 2025.
The statement is based on a review of a representative sample of web pages by IAAP-qualified accessibility experts with varying disabilities, using a combination of manual and automated testing in cooperation with and with the direct support of Web Inclusion GmbH.
Feedback
We welcome your feedback on the accessibility of the Thomann website. Please let us know if you encounter any accessibility barriers:
Please contact us (please avoid providing sensitive information in the form, such as information that reveals personal financial data, information about your health, or any other sensitive topics).

Browser and assistive technology compatibility
The Thomann website is designed to be compatible with the following assistive technologies:
  • the latest version of Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari browsers
  • in combination with the latest versions of NVDA, JAWS, VoiceOver, and TalkBack.
Technical specifications
The accessibility of the Thomann website relies on the following technologies to function correctly with your particular web browser combination and any assistive technologies or plugins installed on your computer:
  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
Content not accessible
Despite our efforts to ensure the accessibility of the Thomann website, we are aware of some limitations, which we are working to address. Below is a description of the known limitations and possible solutions. Please contact us if you encounter an issue not listed below.
We are committed to fixing any known issues as quickly as possible to ensure the site remains accessible in the long term, and we are always available to discuss and resolve any barriers that may arise.
Known limitations for the Thomann website:
  • Headings are not properly nested or semantically marked; visually highlighted sections (e.g., “Referrer”) are not marked as headings.
  • Individual products or content areas do not have their own titles, making navigation with screen readers more difficult.
  • Structural elements such as lists or tables are implemented incorrectly (e.g., "<li>" without "<ul>/<ol>", tables presented as images).
  • Keyboard focus is not handled consistently; after certain actions, it jumps unexpectedly or stays outside of dialog boxes.
  • Some areas of the page (for example, navigation or rating sections) are not fully usable via keyboard; focusable separators are distracting.
  • The current step in multi-step processes is not communicated to screen reader users.
  • Buttons and links are often labeled unclearly or without context; identical labels are used repeatedly.
  • Single terms like “Close” are not marked with the correct language attribute.
  • Interactive elements such as drop-down menus or toggle buttons are inadequately labeled or are not recognized properly by assistive technologies.
  • Form fields have inconsistent labels; input directions are often missing.
  • Mandatory fields are not marked either visually (e.g., with asterisks) or technically (e.g., with aria-required) as mandatory.
  • Error and success messages are not automatically read aloud nor are they linked to the relevant form fields.
  • Labels appear twice in the reading order in some cases, causing confusion for assistive technologies.
  • Dynamically updated content (for example, follow-up questions or loading indicators) is not announced via ARIA.
  • Visually emphasized content (e.g., status messages or headers) is not semantically marked as such.
  • Animations such as "loading, graphics" are read aloud, although they offer no informational value.
  • Audio and video players are not fully operable via keyboard or screen reader.
  • Elements such as sliders or accordions are not accessible via the keyboard or are implemented poorly.
  • Images lack meaningful alt text or are not properly marked as decorative.
  • Product images appear in the reading order before their associated headers, making them appear out of context.
  • Navigation is unstructured and inconsistently labeled; repeated area names make orientation difficult.
  • Dialogues and pop-ups interrupt the reading flow and are not integrated in an accessible way.
  • The visual order differs partially from the technical structure, making it more difficult to use the screen reader.
  • Unclear terms or abbreviations are not explained or expanded upon.
  • Redundant content (for example, duplicate information in text and images) makes it more difficult to navigate.
  • It is not announced when external links lead away from the website.
  • The contrast between text and background does not meet minimum requirements in all areas.
  • Interactive elements such as buttons or links are sometimes too small, making them difficult to use, especially for users with motor disabilities or who use touch devices.